FAQS

1. What is DotGreen?
DotGreen is an advanced e-commerce platform that helps businesses create and manage online businesses, organize events, sell tickets, and provide merchandise easily.

2. How to register an account on DotGreen?
You can register an account by clicking the “Register” button on the right corner of the homepage and filling in your personal or business information.

3. How much does DotGreen cost?
DotGreen offers a variety of flexible service packages with different fees depending on your needs. You can refer to the service packages in detail at dotgreen.com/pricing.

4. What payment methods does DotGreen support?
We support a variety of secure and flexible payment methods, including credit cards, bank transfers, and popular e-wallets.

5. Can I sell merchandise through DotGreen?

Yes, DotGreen supports you to create and sell merchandise directly on the platform, with full product management, order, and payment features.

6. How to organize events on DotGreen?
You can create events, sell tickets, and manage events online through our platform. Just log in to your account, access the "Create Event" section, and follow the detailed instructions.

7. Does DotGreen provide sales reports and analytics?

Yes, DotGreen provides detailed reports on sales, user behavior, and business performance to help you optimize your e-commerce operations.

8. I need technical support, what should I do?
You can contact our technical support team via email support@dotgreen.com or via Live Chat on the website.

If you do not find the answer to your question, do not hesitate to contact us via support channels for more detailed advice.